Manners and Customer Service

We've all heard that having good manners is how we show people we care about them. If this is the case, then customer service is how businesses show their customers how much they care. The better the service, the more they care. We've become a fast food nation in more ways than one. Besides eating in our cars and obesity rates reaching ever higher, we've relaxed our standards. We have all spent so much time at McDonald's that we simply don't bat an eye when someone we are trying to give our money to treats us like an inconvenience.

So if fast food restaurants are the new low standard, what does it say about our expectations that they rake in billions every year. It says, "Standards? We don't need no stinkin' standards!"

Show your customers you care, by actually caring. The fast food giants spend millions every year telling us how much they love and appreciate us, and we spend billions every year giving them the opportunity to prove it's all a lie. And to show how offended we are, we come back. Hell hath no fury? I don't think so. We have no pride. Or, more correctly, no expectations.